CIO Spotlight

Adapt to Survive - Embracing Continuous Change


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Our CIO Spotlights are a series of events established to address the business, technology and leadership issues facing IT thought leaders. These invitation only half-day events are designed to bring together CIOs and IT leaders from across the country to explore the issues surrounding large, enterprise-scale software programs, the benefits they drive and the importance of getting them right from inception.

The theme of our next CIO Spotlight will be Adapt to Survive – Embracing Continuous Change’ and will be held on Thursday 27th September at 10 Carlton House Terrace, London, SW1Y 5AH, between 12.30pm - 5.00pm (including lunch).

We’ve seen that Customer and user expectations have sky-rocketed in recent years and show no signs of slowing. Forward-thinking businesses need to react by delivering continuous value, securing customer loyalty and the growth that comes along with it. Many organisations are now in the midst of digital transformation efforts aimed at moving from one state to another within a certain time horizon.

But this is no longer enough - the transformation task is never ‘done’ - there is no destination. To deliver continuous value, businesses must ready themselves for the paradigm of continuous change.

At this event we hope to delve deeper into this topic and discuss what can CIO’s and Senior IT leaders can do to innovate and disrupt positively. Not only survive – but thrive.

The afternoon will feature several sessions covering a range of topics and we have an excellent roster of speakers who will be joining us which includes:


Richard will share his experiences and perspectives on how a large, complex, and truly global enterprise such as HSBC can adapt to deliver continuous, customer-focused change at scale.

ALEXANDER CRAIG - VP Technology, Elsevier

Alex will describe how Elsevier - 130-year old scholarly publisher - has morphed to become a modern data and analytics provider and the role that digital product development has played in allowing them to continuously grow and adapt.

IAN GOLDING – Renowned Customer Experience & Technology Specialist

Ian will talk about how truly customer centric transformation to enable sustainable growth and why are so many organisations still failing to deliver consistently good experiences to their customers. Ian will provide practical guidance on how to deploy a framework for managing the customer experience and the critical importance technology plays in driving success.

Numbers are limited, so please reserve your place by completing the form below now and someone will be in touch to confirm your place.

If you have any further questions about the event, please contact Andrew Ayres on 01257 208890, or email 

Please register your interest in attending our next CIO Spotlight

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Mastering the Art of Digital Disruption - Takeaway Document

On Thursday 22nd February 2018, ROQ delivered another successful CIO Spotlight, a series of events established to address the business, technology and leadership issues facing CIOs and Senior IT leaders.

The event, held at the fantastic Merchant Taylors’ Hall, Threadneedle Street, London focused on ‘Mastering the Art of Digital Disruption’ and was attended by CIOs, senior IT leaders and business executives from a broad range of organisations from across the capital and beyond.

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Pathways to Customer-centric Transformation

Over the previous six months, we’ve been working to gauge the readiness of modern organisations to embrace practices that give rise to continuous value delivery.

We met with CIOs and IT leaders over various events, including our own CIO Spotlights and Roundtables and asked these leaders to benchmark how prepared they felt their own business was in a number of areas. It is clear that many organisations have some way to go to achieve true software delivery excellence.

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Read Reviews of Our Previous CIO Spotlight Events

Digitally Enabling The Global Enterprise

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Driving Customer Engagement and Loyalty

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Building 21st Century Organisations

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