As the Head of Delivery, you will be an integral member of the Leadership Team at ROQ. You will be client focused, results driven, dynamic and passionate about delivering exceptional services, as well as being a ROQ advocate.
ROQ is a values-driven, outcomes focused software testing consultancy. We exist to assist organisations in realising the benefits of high-functioning, high-quality software applications. Our mantra is 'Making Software Work' and this permeates through all aspects of our engagements and UK operations.
You will oversee the management of all client projects, managing and mitigating any risks, and ensuring our clients continue to be delighted with all aspects of the services we deliver. You will be responsible for driving continuous improvement across our services and the delivery approach, identifying opportunities to introduce new services and accelerators.
You will have responsibility for leading and managing the ROQ delivery team, holding everyone within the team accountable for providing an excellent service and for being an ambassador for ROQ. You will support them in ensuring they have the skills required to meet the current and future needs of our clients.
As the Head of Delivery, you will be a champion internally and externally of ROQ’s services, our values and supporting business growth.
You will need to have a burning passion for software quality and testing.