Divestment success under pressure: how Roq enabled a global migration ahead of deadline

OUR CLIENT 

Our client is one of the world’s largest consumer goods companies, owning globally recognised brands and selling products in nearly 190 countries. With a widespread and complex operational function, the company continuously evolves to maintain its leadership in a competitive marketplace.  

THE CLIENT CHALLENGE 

Following the sale of one of its business units, our client needed to complete a complex divestment programme under a tightly constrained two-year TSA. Key challenges included: 

• Large-scale migration of c.4,000 user accounts, data, and assets to third-party servers. 

• Complex, varying user access needs throughout different stages of the migration. 

• High-risk data and infrastructure transfer, requiring robust testing and assurance. 

• Maintaining clear communication across global stakeholders to manage expectations and avoid disruption. 

WHAT WE DELIVERED 

Through our Managed Service solution, Roq supported the divestment by implementing a structured, risk-based testing approach while coordinating a phased migration over seven months. This involved: 

• Designing and delivering a full test plan, including system integration testing and UAT coordination. 

• Managing complex migration requirements for OneDrive and Microsoft 365 data using Active Directory and Exchange. 

• Ensuring correct user access provisioning at every stage of the migration process. 

• Maintaining strong stakeholder communication through consistent meetings and transparent progress updates. 

CLIENT IMPACT 

With Roq’s expertise and ownership, the programme was delivered on time and to a high standard, with two weeks to spare: 

• Early delivery of a highly complex data migration and infrastructure programme. 

• Seamless end-user experience across all 4,000 accounts, with no disruption. 

• Brand integrity preserved across two global organisations under public shareholder pressure.

• Exceptional client satisfaction, with Roq recognised as critical to programme success. 

To find out how Roq’s Managed Service solution can support your business, contact our experts at ask@roq.co.uk. 

“The Roq team have been absolutely exceptional in helping us to determine requirements and deliver the project. Their knowledge across everything from Microsoft 365 to the workings of Identity & Access Management has been crucial to completing the work. Roq has been immediately available at all times to help, quickly becoming a subject matter expert, and then organising cross-functional teams to deliver the work. The work was always delivered on time or ahead of time with suggestions along the way for how to improve.” 

- Project Sponsor, Global FMCG Client