Consumer and commercial clients want greater personalisation, faster solutions, self-service, and the ability to access legal services anytime and anywhere. The ability to attract and retain staff is also under threat so there is a need to change behaviours and culture to deliver their services digitally.
Services tailored to the legal industry
As digital-first services underpin the business strategy, this will only increase the demand for next-generation solutions. This opens up even greater risk to organisations that have a poor approach to quality. Roq can quickly advance your drive to de-risk those initiatives.
The advent of AI and RPA is driving advanced technology solutions that are supporting self-service and personalisation.
Employee retention and the availability of reliable technology – from case management, templates or advanced billing – is a key operational imperative.
As market disruption and consolidation become the norm, business valuations and competitive advantage is defined by technology maturity.
How we can help
A wide array of Quality Engineering services and accelerators built for the legal sector.
An automation-first approach enabling you to deliver changes across core applications at pace.
Expertise in running managed test services for global legal firms.