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Empowering Smarter Testing Decisions: How a Global Law Firm Elevated Test Automation with Confidence

Roq partnered with a global law firm to enhance their approach to test automation through a focused evaluation and migration project. Together, we enabled smarter tooling decisions, broadened team participation, and increased automation coverage, building a future-ready testing capability aligned to evolving business needs.

Our Client 

Our client is a member of the prestigious “Magic Circle” of elite law firms. Headquartered in London, the firm employs over 3,100 lawyers across 20+ countries, delivering market-leading legal expertise on a global scale. 

The Client Challenge 

To evolve its testing capability, our client wanted to address key barriers to scale, usability, and strategic alignment.  They needed to: 

  • Choose the right tooling with confidence, ensuring compatibility, usability, and future-fit capability. 

  • Empower a broader group of testers, enabling non-specialists to contribute and reducing delivery bottlenecks. 

  • Integrate flexibly without disruption, with new tools complementing existing frameworks and supported ongoing change. 

What We Delivered 

Through Roq’s Test Automation and Continuous Testing Solution, we provided: 

  • A structured evaluation process using anonymised scoring to select the right tool, ultimately leading to the adoption of TestComplete. 

  • A targeted migration from EggPlant to TestComplete in just 15-weeks, covering Microsoft Edge, ServiceNow, and iManage. 

  • Enablement for manual testers, allowing non-specialists to maintain automation for systems including SAP. 

  • A smooth integration strategy, embedding new tools alongside existing frameworks without disruption. 

  • A scalable, future-ready capability, positioning the client to extend automation and embrace innovation such as GenAI. 

CLIENT IMPACT 

As a result of the engagement, the client is now: 

  • Confident in their tooling strategy, having selected TestComplete through a transparent, evidence-based process aligned to future needs. 

  • Broadening test automation across the team, with manual testers actively creating and maintaining scripts across core systems. 

  • Enhancing capability without disruption, with new tools running alongside existing frameworks to support scalable, ongoing change 

To find out how Roq’s Test Automation and Continuous Testing Solution can support your business, contact our experts at ask@roq.co.uk. 

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