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Increasing speed of delivery: how Roq augmented a global supply chain leader with quality consultants

Faced with delivery delays and quality issues during its Agile transformation, our client needed experienced, UK-based consultants who could integrate quickly, enhance delivery speed, and increase confidence in product quality. Through Roq’s Delivery Augmentation solution, we embedded skilled consultants who provided immediate impact across manual and automated testing, enabling faster releases and more effective quality processes.

OUR CLIENT 

Our client is a global organisation providing end-to-end supply chain management services across the automotive, defence, and utility sectors in over 50 countries. With revenues of more than $7 billion and a workforce of nearly 39,000 employees, the business supports a range of complex logistics and warehousing operations. 

THE CLIENT CHALLENGE 

  • The client had already started its transition toward Agile delivery, but several challenges were slowing progress: 

  • Manual testing was misaligned with Agile delivery, leading to delays and missed feedback windows. 

  • Late discovery of defects in regression testing pushed back releases and impacted customer satisfaction. 

  • Testing was limited to UI layers, missing lower-level validation opportunities and increasing test fragility. 

  • The internal team lacked automation experience and needed support upskilling and embedding new processes. 

WHAT WE DELIVERED 

Through our Delivery Augmentation solution, Roq provided experienced UK-based consultants to work side-by-side with internal teams, accelerating delivery and embedding good quality practices: 

  • Introduced a tailored test automation framework built in C# using Selenium WebDriver, integrated with Azure DevOps and compatible across all major browsers. 

  • Extended testing beyond the UI to include API and database layers, improving both test speed and reliability. 

  • Supported the shift to Agile by aligning quality activities with delivery cadence, removing bottlenecks from manual testing. 

  • Coached and upskilled internal team members—many with no prior automation experience—to own and extend the framework independently. 

CLIENT IMPACT 

Roq’s experienced consultants brought immediate, measurable value to the programme: 

  • 84% reduction in regression test execution time, down from four full days to just five hours. 

  • Accelerated release cycles, with daily validation now possible through overnight automation runs.

  • Improved speed to market, as early defect detection allowed resolution within the same sprint. 

  • Higher customer satisfaction, driven by improved stability, increased test coverage, and browser compatibility validation. 

To find out how Roq’s Delivery Augmentation solution can support your business, contact our experts at ask@roq.co.uk

 

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