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Accelerating Digital Transformation: How a UK High Street Bank Streamlined Testing and Reduced Costs
As part of its shift to a digital-first operating model, a leading UK high street bank partnered with Roq to implement a bespoke test automation framework. The result was faster, more efficient testing; significant cost reductions; and improved integration with legacy systems, enabling confident, high-quality digital delivery at scale.
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OUR Client
Our client is a prominent UK high street bank committed to evolving into a fully digital enterprise. This transformation aims to deliver both internal efficiencies and enhanced customer experiences, strengthening its competitive position in the marketplace.
The Client Challenge
To achieve its digital ambitions, the bank needed to address several key testing challenges:
Lack of a tailored Test Automation Framework, resulting in high manual effort and inefficiency.
Need for interoperability with existing internal applications and legacy systems.
Limited accessibility of existing automation tools to non-technical team members.
Pressure to reduce testing costs while aligning with wider strategic goals.
These challenges called for a scalable, user-friendly solution that could accelerate transformation without disrupting operations.
What We Delivered
Through our Test Automation and Continuous Testing Solution, the client gained:
A scalable, bespoke automation framework, integrated with existing systems and built for long-term sustainability.
Streamlined, CI/CD-compatible testing processes, accelerating test cycles while maintaining high quality.
A user-friendly automation approach, enabling non-specialist staff to run tests independently and efficiently.
Significant cost savings, reducing testing expenses to a third of the original estimates.
By embedding quality into every stage of the development lifecycle, the bank is now equipped with the confidence and capability to drive forward its digital strategy.
Client Impact
As a result of this project, the bank is now able to.
Automate confidently at scale, using a fit-for-purpose framework that reduces manual effort and improves test efficiency.
Integrate seamlessly across systems, ensuring that modern automation works in harmony with legacy infrastructure.
Empower a broader team, with non-technical staff now contributing to test execution, reducing reliance on specialists.
Achieve major cost efficiencies, freeing budget and resources to drive further innovation..
For more information on how our Test Automation and Continuous Testing Solution can help your business, speak with one our expert consultants at ask@roq.co.uk.