Retail

Grow with confidence: Driving omnichannel performance, cost efficiency, and rapid delivery in retail through expert Quality Engineering.

Retail leaders driving technology change in retail face increasing pressures with evolving consumer expectations, increasing digital complexity, and the non-stop pace of innovation. Balancing rapid delivery, cost control, and seamless omnichannel experiences is a constant challenge. 

Roq helps retailers grow with confidence by driving consistent performance across all channels, reducing cost of change, and accelerating the delivery of new digital services. 

We help retailers to deliver:

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Omnichannel performance assurance

Through our non-functional expertise and rigorous approach to quality, we ensure consistent, high-speed performance across every customer channel, even during peak periods.  

Cost-effective delivery

Our automation and AI frameworks help reduce delivery costs and safeguard customer experience by identifying and resolving technology risks early, improving release quality and minimising critical incidents.  

Accelerated innovation, safely delivered

By embedding Quality into transformation programmes from the outset, we reduce time-to-value while maintaining stability - enabling rapid, scalable change without compromise.  

£100K Annual Saving

Cut test execution time and delivered £100K in annual savings through a reusable automation framework for an international retailer.   

98% Time Saving

Reduced testing time by 98% and improved test coverage through a BDD automation approach for a global retailer. 

£250K Saving Per Release

Improved software quality and cut costs by £250K per release through test automation for a leading online platform provider.  

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Managed Service

A high-quality customer experience is vital for retailers to thrive in a competitive market. Roq’s Managed Service solution gives you the ability to have a consistent and retail-specific approach to delivering change with confidence, without the need to build out your own large team. 

Test Automation and Continuous Testing

Accelerate retail technology delivery without compromising performance. Our tailored AI and automation frameworks ensure faster, smarter releases across e-commerce, POS, mobile, and fulfilment – so your customers get a flawless experience, every time.

Delivery Augmentation

Quickly scale your digital retail initiatives with flexible access to Roq’s UK-based quality engineers. From peak season rollouts to omnichannel enhancements, we embed seamlessly into your teams to keep customer experiences consistent and dependable.

Strategy and Consultancy

Transform quality into a retail growth driver. We help your teams embed quality at every stage of the delivery lifecycle – optimising speed, reducing cost, and improving customer experience across all channels.

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