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Our story
Learn more about the exciting things that have happened to the Roq team as we've been on our journey.
Roq was started back in 2009 to address a really simple problem. How can we make the client feel important again?
This may sound strange, but the Quality Engineering and software testing market was very different back then. A lot of large service organisations had sensed an opportunity to provide low-cost, commodity-based services in this market, and many client organisations had snapped it up. Unfortunately, alongside scale and low cost, came poor service. Organisations are still suffering with this, and more worryingly, as technology is now the number one driver for business, the impact of poor quality is having a huge impact on those businesses profit, revenue, customer retention and share price.
Therefore, our purpose is crystal clear. We must continue to change the way the world views quality and make a lasting impact.
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How we do it
We put quality in our name, Roq (Return on quality) from the very first day and have never looked back. We have built a business that very much focuses on the outcome of our client delivery, the happiness of our clients and the feedback they give our brilliant team.
We want everyone to think and act differently in how they view quality, and more importantly, how they embed it into their organisation to implement complex technology change with confidence.
Our unique approach is to inspire people to view quality as a mindset, and not just an activity. In return, we promise that this will leave your organisation in a better place for the future.
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